Privacy Policy

Last updated: December, 2025
This Privacy Policy describes John Mullen and Company’s policies and procedures on the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law protects you.

Personal Data
We collect personal information from forms and entries on our website, via e-mail, physical correspondence, and telephone. We also collect personal information that others provide to us. This personal information may include:

Name, address, email address, telephone number, and other contact details
Employment and occupation, demographic, income, and financial information
Social Security number
Medical information related to injuries, medical condition(s), health status, prescription information, and medical history
Consumer reports from consumer reporting agencies
Police reports, court records

Use of Your Personal Data
The Company may use Personal Data for the following purposes:

To adjust your claim: Evaluate and settle insurance claims, determine coverage, and prevent fraud.
For the performance of a contract: Fulfill contractual obligations related to services you have engaged us for.
To contact you: Communicate via email, telephone, SMS, or other electronic means to provide updates on your claim.
To manage your requests: Respond to and manage inquiries or requests you submit to us.

Mobile Opt-In Information
If you opt-in to receive mobile communications (such as SMS), your mobile number and related information will only be used for communication purposes related to your claim or services you request. This information will not be sold, shared, or disclosed to other companies for marketing or any other purpose.

Data Sharing and Disclosure
We do not sell or share your personal information with other companies for their independent marketing purposes. We may disclose your information only:

To comply with legal obligations
To fulfill contractual obligations related to your claim
To service providers acting on our behalf under strict confidentiality agreements

Retention of Your Personal Data
We retain your Personal Data only as long as necessary for the purposes outlined in this Privacy Policy and to comply with legal obligations, resolve disputes, and enforce agreements.

Review and Correction of Information
If you wish to correct, update, or remove your personal data, please contact your claims adjuster by phone or email. You may also call our direct line at 808-531-9733 during business hours or leave a message with our answering service.

Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these sites. Please review their privacy policies before providing any personal information.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we will notify you via email and/or a prominent notice on our Service before changes take effect. Please review this Privacy Policy periodically.

If you have any questions about this Privacy Policy, you can contact us:

By email: info@johnmullen.com

By phone number: 808-531-9733

By mail: 677 Ala Moana Blvd Suite 910 Honolulu HI 96813